Privacy Policy
Last updated: July 2026
Cabarrus Tote Rentals ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect your information when you visit our website or use our services.
Information We Collect
When you submit a booking request, we collect your name, phone number, email address, chosen package, and estimated delivery and pickup dates.
To complete your rental, we may also collect your delivery address, move details, digital signature and rental agreement acceptance, and payment information, including a card kept on file as described in your rental agreement.
How We Use Your Information
We use your information to:
- Fulfill rental orders and coordinate delivery and pickup
- Process payments, deposits, and any fees authorized under your rental agreement
- Send confirmations, invoices, and rental updates
- Respond to questions and provide support
- Maintain rental records
By providing your phone number, you agree to receive service-related calls and text messages about your rental. Message and data rates may apply. You may opt out of non-essential messages at any time.
How We Share Your Information
We do not sell or rent your personal information. We share limited information only with:
- Payment processors, to securely handle transactions
- Service providers that help us operate our website and business
- Law enforcement, when required by law
Data Security and Retention
We take reasonable measures to protect your information from unauthorized access or misuse, though no internet transmission is 100% secure. Payment card details are handled by our payment processor and are not stored on our website. We retain rental records only as long as needed for business and legal purposes.
Cookies
Our website may use basic cookies to improve your browsing experience. We do not use third-party advertising cookies. You can disable cookies in your browser settings.
Your Rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. Contact us at hello@cabarrustoterentals.com.
Children's Privacy
Our services are intended for individuals 18 and older. We do not knowingly collect information from minors.
Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised date.
Contact
Cabarrus Tote Rentals · hello@cabarrustoterentals.com · Serving Cabarrus and Rowan Counties, NC