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Move Credit Terms

Draft template. These terms should be reviewed by a qualified North Carolina attorney before the Realtor Partner Program launches.

What a Move Credit Is

A move credit is a prepaid dollar amount or package allowance that can be applied to a Cabarrus Tote Rentals reservation. A credit is not cash, is not a bank product, and applies only to tote rental, delivery, and pickup services.

Redemption

The recipient redeems a credit by selecting a rental package, requesting delivery and pickup dates, and applying the credit code or claim link during the reservation request. A reservation is final only after Cabarrus Tote Rentals confirms availability.

Remaining and Unused Balances

If the rental costs more than the credit, the recipient may pay the remaining balance. Treatment of unused credit value depends on the plan under which the credit was purchased and is disclosed before purchase.

Expiration and Transfers

Expiration terms, when applicable, are shown when the credit is purchased and sent. Credits are intended for the named recipient and may not be resold.

Cancellations and Refunds

Cancellation and refund handling follows the Refund and Cancellation Policy in effect at the time of purchase. Credits are generally not redeemable for cash.

Delivery Area and Fees

Credits may be redeemed for addresses within the confirmed service area. Extended delivery may be available at an additional charge, subject to distance and schedule.

Equipment Responsibility

The person who signs the rental agreement is responsible for the equipment during the rental period, including applicable loss or damage charges.